Privacy policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for the data collection on this website? The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's legal notice.

How do we collect your data? Some data are collected when you provide it to us. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page.

What do we use your data for? Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data? You always have the right to request information about your stored data, its origin, its recipients and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked or deleted. You may also file a complaint with the competent regulatory authorities.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Party responsible for this website

The party responsible for processing data on this website is:

Revocation of your consent

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities — the data protection officer of the German state in which our company is headquartered.

Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of confidential content. You can recognise an encrypted connection when the address line changes from “http://” to “https://” and by the lock icon in your browser.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored, as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted.

3. Data protection officer

We have appointed a data protection officer for our company.

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient and secure. Most of the cookies we use are session cookies and are deleted automatically after your visit.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Disabling cookies may limit the functionality of this website.

Consent for embedded services

On your first visit we ask whether you agree to load the embedded third-party services. This concerns the Customer Alliance review panel and the Google map on the “Our House” page. Without your consent these services are not loaded and no data is transmitted to the respective providers. The legal basis is your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG.

We store your decision in a cookie named hgr_consent. It contains only the categories you selected, the time of the decision and the version of these notices. It is not transmitted to third parties and holds no identifier that makes you identifiable. The cookie is stored for twelve months, after which we ask again.

You may withdraw your consent at any time with effect for the future using the “Cookie settings” entry in the footer of every page. The lawfulness of processing carried out before withdrawal remains unaffected.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) GDPR.

5. Plugins and tools

Google Maps

This site uses the Google Maps map service, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The map is only loaded once you explicitly request it. To use Google Maps it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there.

Customer Alliance

For reviews of your stay we work with Customer Alliance GmbH. The embedded widget bundles reviews from various portals on our website. Further information is available at customer-alliance.com.

Hotel-Spider (booking)

We use the booking system of Hotel-Spider GmbH for room reservations. Data is transmitted to the provider when the booking form is loaded. Further information is available at hotel-spider.com.