Contact
On the phone you reach someone who knows the house
No call centre, no hold music: reception is staffed daily from 7:00 am to 9:00 pm - and whoever answers has been in the room you are asking about.
Contact form
Write to us
Questions about your stay, requests for your arrival or something else? We usually reply the same day.
What is it about?
The form opens once you have chosen.
Call us
No call centre, no hold queue: reception is staffed in person, daily from 7:00 am to 9:00 pm.
Call nowDo you have general questions, remarks or wishes for your next visit? Please get in touch with us.
Write an e-mailOpening hours
- Reception
- 7:00 am – 9:00 pm
- Check-in
- 24 h, automated
- Check-out
- until 11:00 am
- Breakfast
- Mon – Sat: 7:00 – 10:00 amSun & holidays: 7:30 – 10:30 am
Getting here
From the main station you can reach us in about 15 minutes by bus or tram. By car, use the nearby Sofienquartier car park (Q-Park) - at a special rate for our guests.